Contact & Support

If you have any question about the service we provide or you are an existing customers or require support, please submit a ticket through our online support helpdesk.

Please be aware that we’ve noticed several incidents where our helpdesk emails are being directed to the spam folder. We pride ourselves on our quick response time to support tickets. If you haven’t received an email notification regarding our reply within 12 hours, please check your spam folder, as the notification email may have been mistakenly sent there.

Alternatively, you can reach out to us by replying to any previous notification email we’ve sent you, such as the order confirmation email, etc.